Can I cancel or change my J. Crew order for free at any time?
Can I cancel or change my J. Crew order once I've checked out? Am I able to adjust my J. Crew order once I've placed it? Can I edit my J. Crew order? Can I adjust my order on J. Crew?
Modification & cancellation policies rating: 3.0 - 1 ratings
No, J. Crew does not allow order changes/cancellations.
We researched this on Jan 2, 2021. Check J. Crew's website to see if they have updated their order changes/cancellations policy since then.
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However, J. Crew does offer coupons and discount codes.
You can use J. Crew coupons to unlock discounts at their website. View 3 active coupons.
What other customer service features does J. Crew offer? Here's their scorecard:
| Contact Information: No – 105.9k stores offer this | Social Media Pages: No – 83.3k stores offer this |
| Gift Cards: No – 8.9k stores offer this | Money-back Guarantee: Yes – More details |
| Loyalty Programs: Yes – More details | Live Chat: Yes – More details |
| Order Changes/cancellations: No – 594 stores offer this | Order Tracking: Yes – More details |
| White-glove Delivery: No – 56 stores offer this |
Additionally, here are 10 brands like J. Crew that do allow order changes/cancellations:
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HypeBeast (store.hypebeast.com) is a brand like J. Crew that does allow order changes/cancellations.
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Buckle (buckle.com) is a brand like J. Crew that does allow order changes/cancellations.
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Old Navy (oldnavy.gap.com) is a brand like J. Crew that does allow order changes/cancellations.
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Boohoo (boohoo.com) is a brand like J. Crew that does allow order changes/cancellations.
View details
Urban Outfitters (urbanoutfitters.com) is a brand like J. Crew that does allow order changes/cancellations.
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Zulily (zulily.com) is a brand like J. Crew that does allow order changes/cancellations.
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Abercrombie Kids (abercrombie.com) is a brand like J. Crew that does allow order changes/cancellations.
View details
Newchic (newchic.com) is a brand like J. Crew that does allow order changes/cancellations.
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HypeBeast (store.hypebeast.com) is a brand like J. Crew that does allow order changes/cancellations.
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Buckle (buckle.com) is a brand like J. Crew that does allow order changes/cancellations.
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Knoji Staff
338
Jan 2, 2021
Based on our research, it appears that J. Crew may not allow order changes/cancellations at the current time. You may be able to find additional information about J. Crew's modification & cancellation policies on their customer service page or FAQ here. You can also visit their homepage to see if J. Crew has posted any updated information about their modification & cancellation policies.
Update: we've found 155 more apparel stores like J. Crew that currently allow order changes/cancellations and 155 apparel stores that are allowing order changes/cancellations . You can also view all 594 stores that allow order changes/cancellations across all categories.
NEWYEAR
CARDLOVE
QUICKDEAL
BIGGER
SUPERCOZY
SALETIME
SHOPFALL
EPIC
FALLTIME
HUGEDEAL
Update
This user rated J. Crew's modification & cancellation policies: 3.0
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J. Crew FAQ
Does J. Crew offer contact information?
Based on our records, J. Crew does not currently offer contact information availability. Check the full discussion to learn more.
Does J. Crew offer social media pages?
Based on our records, J. Crew does not currently offer social media presence. Check the full discussion to learn more.
Does J. Crew offer gift cards?
No. Based on our last check on July 19, 2020, J. Crew was not offering gift card support. Check the full discussion for updated information.
Does J. Crew offer money-back guarantee?
Yes. As of March 23, 2018, J. Crew does offer money-back guarantee policy. View the discussion thread for more details.
Does J. Crew offer loyalty programs?
Yes. As of July 26, 2020, J. Crew does offer loyalty programs. View the discussion thread for more details.
Does J. Crew offer live chat?
Yes. As of December 5, 2020, J. Crew does offer live chat support. View the discussion thread for more details.
Does J. Crew allow order changes/cancellations?
No. Based on our last check on January 2, 2021, J. Crew was not allowing modification & cancellation policies. Check the full discussion for updated information.
Does J. Crew offer order tracking?
Yes. As of January 15, 2021, J. Crew does offer order tracking support. View the discussion thread for more details.
Does J. Crew offer white-glove delivery?
No. Based on our last check on December 13, 2020, J. Crew was not offering white-glove delivery. Check the full discussion for updated information.
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