Does J. Crew offer free returns? What's their exchange policy?

What's J. Crew returns and exchanges policy? Can you return in-store? How many days do you have to return items to J. Crew for a full refund? Do I need a receipt to return my item to J. Crew? Do items need to be in new condition?
Free return policies rating: 5.0 - 1 ratings
Yes, J. Crew does offer free returns & exchanges.
View details
Shopping tip: J. Crew also offers coupons and promo codes.
You can use J. Crew coupons to unlock discounts at their website. View 9 active coupons.
What other shipping & returns policies does J. Crew offer? Here's their scorecard:
Free Shipping: Yes More details Free Returns & Exchanges: Yes More details
International Shipping: Yes More details Curbside Pickup: Yes More details
Ship to Store: No 30 stores offer this
Do you have experience with this?Actually, I work for J. Crew
Get verified for J. Crew and control your brand's voice and content on Knoji. It's 100% free. Get verified now
How would you rate J. Crew's free return policies?
Share your opinion
Rate J. Crew's free return policies:
(Optional) Include a photo to illustrate your review of J. Crew's free returns & exchanges
Share a detailed story to provide more help to more shoppers (add 100 more characters to post).
Knoji Staff
330
Jul 29, 2018

J. Crew FAQ

Does J. Crew offer free shipping?

Does J. Crew offer free returns & exchanges?

Does J. Crew offer international shipping?

Does J. Crew offer curbside pickup?

Does J. Crew offer ship to store?

View full FAQ
jcrew.com
Rated 4.9 - 74 reviews
Follow
More brands like this
Work for J. Crew?
Get Verified for J. Crew
Become a verified brand rep for J. Crew and amplify your brand's voice on Knoji. Moderate content, respond to reviews, and promote offers. Knoji is a social discussion platform that's 100% free to use.
Company email address required