J. Crew Review
Based on online research and 84 J. Crew reviews, J. Crew's overall score is 4.9 out of 5 stars. J. Crew's review score is based on J. Crew's customer ratings, its brand popularity, its price competitiveness, as well as the breadth and quality of features it offers to customers. The J. Crew review table below incorporates summarizes 84 J. Crew ratings on 65 features such as price point, fair trade certified and sustainable products. You can also compare J. Crew against popular alternatives like ASOS, Old Navy and H&M. or you can view the top 50 brands in similar categories, such as , and .
J. Crew Review: J. Crew Pros & Cons
J. Crew (jcrew.com) is an extremely popular which competes against other like ASOS, Old Navy, H&M, Gap and Boohoo. Based on our in-depth J. Crew review, when compared to its competitors, J. Crew is a mid-range performing brand within its category. Read the full Jcrew.com review below for more details.
- Fair trade certified: Does each store offer fair trade products? Is each store fair trade certified?
- Sustainable products: Does each store have sustainable products? Does each store have environment-friendly products?
- Store credit card: Does each store have their own credit card? Does each store offer a store credit card?
- Warranty: How long does each store's warranty last? Does each store have a longer warranty?
- Face masks: Does each store sell face masks? Can I buy face masks at each store?
- Products made in USA: Are each store products made in the USA? Does each store manufacture their products in the United States?
- Sizing guides: Does each store offer a sizing guide on their website? Does each store have a fit guide to help me with sizing?
- Cruelty-free products: Are products sold at each store cruelty free? Does each store sell cruelty-free products?
- Eco-friendly materials: Does each store use eco-friendly materials? Does each store use recyclable materials?
- Wash & care instructions: Does each store offer wash & care instructions on their website? Does each store provide a wash & care guide for its products?
- Vegan products: Does each store offer vegan products? Does each store offer vegan options?
- Customer service: How good is each store's customer service? How does each store's customer service rate against its competitors?
- Price point: How expensive is each store? How much does each store cost vs. competitors?
- Free shipping: Does each store offer free shipping? Does each store offer site-wide free shipping?
- Free returns & exchanges: Does each store offer free returns? What's their exchange policy? Does each store offer free returns & exchanges?
- International shipping: Does each store ship internationally? each store international shipping?
- Curbside pickup: Does each store have curbside pickup? Does each store have in-store pickup?
- Ship to store: Does each store does ship to store? Can I ship items to each store to pick up in-store?
- PayPal: Does each store accept PayPal? each store PayPal support?
- Debit & prepaid cards: each store debit card support? Does each store take debit cards?
- Google Pay: Does each store accept Google Pay? Does each store accept Google Pay?
- Apple Pay: Does each store accept Apple Pay? Does each store accept Apple Pay?
- Amazon Pay: Does each store accept Amazon Pay? Does each store take Amazon Pay?
- Shop Pay: Does each store accept Shop Pay? Does each store take Shop Pay?
- Bitcoin: Does each store accept Bitcoin? Does each store take Bitcoin for payment?
- Alipay: Does each store accept Alipay? Does each store take Alipay?
- Official coupons page: Does each store have an official coupons page? Does each store maintain its own coupon page?
- AARP discounts: Does each store offer discounts to AARP members? Does each store have an AARP discount policy?
- Military discounts: Does each store offer a military discount? each store military discount?
- Student discounts: Does each store have a student discount? Does each store have a student discount?
- Price matching: Does each store price match? each store price matching?
- Birthday discounts: each store birthday discount? Does each store give birthday discounts?
- Senior discounts: each store senior discount? Does each store have a senior discount policy?
- Teacher discounts: Does each store give discounts to teachers and educators? Does each store give discounts to teachers and educators?
- Outlet stores: Does each store have an outlet store? Are there each store outlet stores?
- Rewards programs: Does each store have a rewards program? each store rewards program?
- Front-line worker discounts: Does each store offer discounts to front-line workers? Does each store offer discounts to essential workers?
- Competitor coupons: Does each store accept competitors' coupons? Does each store take competitor coupons?
- Coupon stacking: Does each store support coupon stacking? each store coupon stacking?
- Wholesale purchasing: Does each store sell wholesale? each store wholesale?
- Sales events: Does each store ever have sales or promotional events? How often does each store have sales events?
- Black Friday Ads Page: Does each store have a Black Friday Ads page? Does each store have a Black Friday Ads page?
- Cyber Monday sales: Does each store have a Cyber Monday ad this year? Does each store have a Cyber Monday ad this year?
- Gift cards: Does each store offer gift cards? Does each store accept gift cards or e-gift cards?
- Money-back guarantee: Does each store have a money-back guarantee? Can I get my money back if I'm not satisfied with my each store purchase?
- Loyalty programs: each store loyalty or rewards program? Does each store offer a loyalty or rewards program?
- Live chat: Does each store offer live chat support? each store's live chat support?
- Order changes/cancellations: Can I cancel or change my each store order for free at any time? Am I able to adjust my each store order once I've placed it?
- Order tracking: How does I track my each store order? each store track order?
- White-glove delivery: Does each store offer white-glove delivery and assembly? Does each store offer in-home delivery services?
- Contact information: How does I contact each store? How to contact each store?
- Social media pages: each store social media pages? List of each store's social media pages?
- Affirm financing: Does each store accept Affirm financing? each store Affirm financing support?
- Afterpay financing: Does each store accept Afterpay financing? Does each store take Afterpay financing?
- Klarna financing: Does each store accept Klarna financing? Does each store take Klarna for financing?
- Sezzle financing: Does each store accept Sezzle financing? Does each store support Sezzle financing?
- QuadPay financing: Does each store accept QuadPay financing? Does each store take QuadPay?
- Splitit financing: Does each store accept Splitit financing? each store Splitit financing support?
- Bread financing: Does each store accept Bread financing? Does each store offer Bread as a financing option?
- Layaway programs: Does each store offer layaway programs? What is each store's layaway policy?
- GreenSky: Does each store accept GreenSky financing? each store GreenSky financing support?
- Snap Finance: Does each store accept Snap Finance? each store Snap Finance support?
- Four financing: Does each store accept Four financing? Does each store take Four financing?
- Website security & privacy: Is each store a secure website? Does they respect users' privacy? Does each store have a valid privacy policy? Is their website secure?
- Influencer marketing: Does each store have an influencer marketing program? Does each store use influencer marketing?
- Affiliate marketing: each store affiliate program? Does each store offer an affiliate program?
- Environmentally conscious: Is each store an environmentally conscious brand? each store eco-friendly?
- Diversity commitment: Is each store committed to racial equity? Has each store taken concrete steps towards fighting racial injustice?
- Charitable causes: Does each store support any charitable or humanitarian causes? Does each store give back to charity? Are there any social causes they stand for?
- Nurse discounts: each store nurse discounts? Does each store have any discounts for nurses?
- Government worker discounts: each store government worker discount? Does each store offer any discounts for government workers?
- Ethical practices: Is each store considered an ethical brand? Does each store use ethical practices?
J. Crew's strengths are:
- Offers ethically-sourced products details
- Offers environment-friendly products details
- Offers rewards credit card details
- Sells face masks details
- Offers domestic production policy details
Knoji has 84 J. Crew reviews and ratings as of January 17, 2021. Knoji editors and the Knoji shopper community have reviewed J. Crew and compared it against 0 top brands, reviewing J. Crew based on product and store features such as ethically-sourced products, environment-friendly products and rewards credit card. Knoji reviews and ranks Jcrew.com and other based on how many features each offers and based on a 5-star rating scale. Based on these factors and 84 J. Crew reviews, J. Crew earns an overall score of 4.9 out of 5.0 points. J. Crew offers 9 total features such as fair trade certified, sustainable products and store credit card. J. Crew's's review score is also bolstered by the fact that it is a very popular brand with high brand recognition among consumers.
J. Crew currently has 10 active discount codes. You can view all J. Crew's coupon codes here
NEWYEAR
CARDLOVE
QUICKDEAL
BIGGER
SUPERCOZY
SALETIME
J. Crew Customer Reviews (2)
The Unforgiven rated J. Crew 5.0 out of 5 stars 12 months ago — Read full review
Usually buy my work clothes here - great fits and styles! Plus they have some casual wear that's super comfy. Great organization in the store and they're very helpful usually.
Margot rated J. Crew 5.0 out of 5 stars 19 months ago — Read full review
I shop with J. Crew frequently, and am always impressed by their customer service. I think that the quality of their products is not as high as it used to be, but there are still items that I only buy there.
J. Crew Ratings: Discount, Payments & Shipping Policies
Read Jcrew.com 5-star ratings and in-depth J. Crew reviews. See how customers rate J. Crew on store features, discount policies, availability of promo codes, payment methods accepted, and shipping and returns policies. Based on 84 reviews, Jcrew.com has an overall brand score of 4.9 out of 5.J. Crew Discount Policies Review
3.0 stars
We reviewed J. Crew's support for discounts for various customers such as seniors, teachers, and military veterans. J. Crew does offer support for discounts for its customers. Specifically, J. Crew offers the following discount policies: student discounts and teacher discounts. J. Crew did not offer the following discounts at the time of our last J. Crew review: military discounts, senior discounts and birthday discounts. More details at jcrew.com.
J. Crew Shipping & Returns Policies Review
4.0 stars
We reviewed J. Crew's shipping rates and shipping policies, as well as J. Crew's returns policies. J. Crew offers great policies and customer service for shipping, returns, and exchanges. Specifically, J. Crew offers the following shipping and returns policies: free shipping, free returns & exchanges and money-back guarantee.
J. Crew Payment Methods Review
3.0 stars
We reviewed J. Crew's support for various payment options such as Apple Pay, debit cards, and Google Pay. J. Crew accepts some payment methods beyond standard credit card payments. Specifically, J. Crew accepts the following payment methods: PayPal and Apple Pay. J. Crew did not accept the following payment options at the time of our last J. Crew review: debit & prepaid cards, Google Pay and gift cards. Learn more at J. Crew's website.
J. Crew Pricing Matching & Coupon Policies Review
1.0 stars
We reviewed J. Crew's coupon acceptance policies as well as J. Crew's support for price adjustments and price matching. J. Crew does not currently offer any specific price matching or special couponing features for customers. J. Crew does not offer the following pricing and couponing features at the time of our last J. Crew review: price matching, coupon stacking and competitor coupons. Check for any updates on jcrew.com.
J. Crew FAQ
Pricing & Discount Policies
Does J. Crew maintain its own coupon page?
Yes – J. Crew does offer official coupons page. As of March 23, 2018, J. Crew was offering official coupons support on their website. See 1 review.
Does J. Crew have an AARP discount policy?
No – J. Crew does not offer AARP discounts. We researched this on January 11, 2021, and at that time J. Crew was offering AARP discount policies. See 1 answer.
Does J. Crew offer a military discount?
No – J. Crew does not offer military discounts. We researched this on July 10, 2020, and at that time J. Crew was offering veteran's discount policies. See 1 answer.
J. Crew student discount?
Yes – J. Crew does offer student discounts. As of July 19, 2020, J. Crew was offering student discount policies on their website. See 1 review.
J. Crew price matching?
No – J. Crew does not offer price matching. We researched this on July 28, 2018, and at that time J. Crew was offering price adjustment policies. See 2 answers.
J. Crew birthday discount?
No – J. Crew does not offer birthday discounts. We researched this on June 2, 2019, and at that time J. Crew was offering birthday discount policies. See 1 answer.
Does J. Crew have a senior discount policy?
No – J. Crew does not offer senior discounts. We researched this on July 10, 2020, and at that time J. Crew was offering senior discount policies. See 1 answer.
J. Crew teacher discount?
Yes – J. Crew does offer teacher discounts. As of August 27, 2020, J. Crew was offering teacher discount policies on their website. See 1 review.
Does J. Crew have an outlet store?
Yes – J. Crew does offer outlet stores. As of January 9, 2018, J. Crew was offering availability of outlet stores on their website. See 2 reviews.
Does J. Crew have a rewards program?
Yes – J. Crew does offer rewards programs. As of January 2, 2021, J. Crew was offering rewards program on their website. See 1 review.
Does J. Crew offer discounts to front-line workers?
Yes – J. Crew does offer front-line worker discounts. As of August 23, 2020, J. Crew was offering essential worker discounts on their website. See 1 review.
Does J. Crew take competitor coupons?
No – J. Crew does not accept competitor coupons. We researched this on March 23, 2018, and at that time J. Crew was accepting competitor coupon policies. See 1 answer.
Does J. Crew support coupon stacking?
No – J. Crew does not allow coupon stacking. We researched this on March 23, 2018, and at that time J. Crew was allowing coupon stacking policies. See 1 answer.
Does J. Crew sell wholesale?
No – J. Crew does not offer wholesale purchasing. We researched this on January 11, 2021, and at that time J. Crew was offering wholesale purchasing options. See 1 answer.
Does J. Crew ever have sales?
Yes – J. Crew does offer sales events. As of March 23, 2018, J. Crew was offering sales and promotions on their website. See 3 reviews.
Does J. Crew have a Black Friday Ads page?
Yes – J. Crew does offer Black Friday Ads Page. As of November 18, 2020, J. Crew was offering Black Friday Ads Page on their website. See 1 review.
Does J. Crew have a Cyber Monday ad this year?
Yes – J. Crew does offer Cyber Monday sales. As of November 23, 2020, J. Crew was offering Cyber Monday page on their website. See 1 review.
Shipping & Returns Policies
Does J. Crew offer free shipping?
Yes – J. Crew does offer free shipping. As of January 6, 2019, J. Crew was offering free shipping policies on their website. See 1 review.
Does J. Crew offer free returns? What's their exchange policy?
Yes – J. Crew does offer free returns & exchanges. As of July 29, 2018, J. Crew was offering free return policies on their website. See 1 review.
Does J. Crew ship internationally?
Yes – J. Crew does offer international shipping. As of March 23, 2018, J. Crew was offering international shipping policies on their website. See 1 review.
Does J. Crew have in-store pickup?
Yes – J. Crew does offer curbside pickup. As of September 30, 2020, J. Crew was offering in-store pickup on their website. See 1 review.
Does J. Crew do ship to store?
No – J. Crew does not offer ship to store. We researched this on October 23, 2020, and at that time J. Crew was offering ship to store options. See 0 answers.
Payment Options
J. Crew PayPal support?
Yes – J. Crew does accept PayPal. As of April 13, 2018, J. Crew was accepting PayPal support on their website. See 1 review.
J. Crew debit card support?
No – J. Crew does not accept debit & prepaid cards. We researched this on June 15, 2018, and at that time J. Crew was accepting debit & prepaid card support. See 3 answers.
Does J. Crew accept Google Pay?
No – J. Crew does not accept Google Pay. We researched this on April 13, 2018, and at that time J. Crew was accepting Google Pay support. See 1 answer.
Does J. Crew accept Apple Pay?
Yes – J. Crew does accept Apple Pay. As of November 10, 2018, J. Crew was accepting Apple Pay support on their website. See 1 review.
Does J. Crew accept Amazon Pay?
No – J. Crew does not accept Amazon Pay. We researched this on February 11, 2019, and at that time J. Crew was accepting Amazon Pay support. See 1 answer.
Does J. Crew take Shop Pay?
No – J. Crew does not accept Shop Pay. We researched this on December 4, 2020, and at that time J. Crew was accepting Shop Pay support. See 1 answer.
Does J. Crew accept Bitcoin?
No – J. Crew does not accept Bitcoin. We researched this on December 28, 2020, and at that time J. Crew was accepting Bitcoin support. See 1 answer.
Does J. Crew take Alipay?
No – J. Crew does not accept Alipay. We researched this on December 4, 2020, and at that time J. Crew was accepting Alipay support. See 1 answer.
Financing Options
J. Crew Affirm financing support?
No – J. Crew does not accept Affirm financing. We researched this on November 28, 2018, and at that time J. Crew was accepting Affirm financing support. See 1 answer.
Does J. Crew accept Afterpay financing?
No – J. Crew does not accept Afterpay financing. We researched this on November 28, 2018, and at that time J. Crew was accepting Afterpay financing support. See 1 answer.
Does J. Crew take Klarna for financing?
No – J. Crew does not accept Klarna financing. We researched this on November 28, 2018, and at that time J. Crew was accepting Klarna financing support. See 1 answer.
Does J. Crew accept Sezzle financing?
No – J. Crew does not accept Sezzle financing. We researched this on February 10, 2019, and at that time J. Crew was accepting Sezzle financing support. See 1 answer.
Does J. Crew accept QuadPay financing?
No – J. Crew does not accept QuadPay financing. We researched this on February 11, 2019, and at that time J. Crew was accepting QuadPay financing support. See 1 answer.
J. Crew Splitit financing support?
No – J. Crew does not accept Splitit financing. We researched this on October 18, 2020, and at that time J. Crew was accepting Splitit financing support. See 1 answer.
Does J. Crew offer Bread as a financing option?
No – J. Crew does not accept Bread financing. We researched this on November 28, 2018, and at that time J. Crew was accepting Bread financing support. See 1 answer.
What is J. Crew's layaway policy?
No – J. Crew does not offer layaway programs. We researched this on December 29, 2020, and at that time J. Crew was offering in-store layaway. See 1 answer.
J. Crew GreenSky financing support?
No – J. Crew does not accept GreenSky. We researched this on December 5, 2020, and at that time J. Crew was accepting GreenSky financing support. See 1 answer.
Does J. Crew accept Snap Finance?
No – J. Crew does not accept Snap Finance. We researched this on December 5, 2020, and at that time J. Crew was accepting Snap Finance support. See 1 answer.
Does J. Crew take Four financing?
No – J. Crew does not accept Four financing. We researched this on January 14, 2021, and at that time J. Crew was accepting Four financing support. See 0 answers.
Customer Service Features
Does J. Crew offer gift cards?
No – J. Crew does not offer gift cards. We researched this on July 19, 2020, and at that time J. Crew was offering gift card support. See 1 answer.
Can I get my money back if I'm not satisfied with my J. Crew purchase?
Yes – J. Crew does offer money-back guarantee. As of March 23, 2018, J. Crew was offering money-back guarantee policy on their website. See 1 review.
Does J. Crew offer a loyalty or rewards program?
Yes – J. Crew does offer loyalty programs. As of July 26, 2020, J. Crew was offering loyalty programs on their website. See 3 reviews.
J. Crew's live chat support?
Yes – J. Crew does offer live chat. As of December 5, 2020, J. Crew was offering live chat support on their website. See 1 review.
Can I cancel or change my J. Crew order for free at any time?
No – J. Crew does not allow order changes/cancellations. We researched this on January 2, 2021, and at that time J. Crew was allowing modification & cancellation policies. See 1 answer.
J. Crew track order?
Yes – J. Crew does offer order tracking. As of January 15, 2021, J. Crew was offering order tracking support on their website. See 1 review.
Does J. Crew offer in-home delivery services?
No – J. Crew does not offer white-glove delivery. We researched this on December 13, 2020, and at that time J. Crew was offering white-glove delivery. See 1 answer.
How do I contact J. Crew?
Yes – J. Crew does offer contact information. As of July 9, 2018, J. Crew was offering contact information availability on their website. See 1 review.
List of J. Crew's social media pages?
Yes – J. Crew does offer social media pages. As of May 22, 2019, J. Crew was offering social media presence on their website. See 1 review.
Website Features
Is J. Crew a secure website? Do they respect users' privacy?
Yes – J. Crew does offer website security & privacy. As of November 22, 2018, J. Crew was offering website security & privacy policies on their website. See 1 review.
Product & Service Features
Is J. Crew fair trade certified?
Yes – J. Crew does offer fair trade certified. As of August 23, 2020, J. Crew was offering ethically-sourced products on their website. See 1 review.
Does J. Crew have environment-friendly products?
Yes – J. Crew does offer sustainable products. As of August 23, 2020, J. Crew was offering environment-friendly products on their website. See 1 review.
Does J. Crew have their own credit card?
Yes – J. Crew does offer store credit card. As of August 23, 2020, J. Crew was offering rewards credit card on their website. See 1 review.
Does J. Crew have a longer warranty?
No – J. Crew does not offer warranty. We researched this on May 20, 2020, and at that time J. Crew was offering product guarantee. See 0 answers.
Does J. Crew sell face masks?
Yes – J. Crew does sell face masks. As of October 23, 2020, J. Crew was selling face masks on their website. See 1 review.
Are J. Crew products made in the USA?
Yes – J. Crew does offer products made in USA. As of August 23, 2020, J. Crew was offering domestic production policy on their website. See 1 review.
Does J. Crew have a fit guide to help me with sizing?
Yes – J. Crew does offer sizing guides. As of August 23, 2020, J. Crew was offering measurement chart on their website. See 1 review.
Are products sold at J. Crew cruelty free?
Yes – J. Crew does offer cruelty-free products. As of August 23, 2020, J. Crew was offering cruelty-free policies on their website. See 1 review.
Does J. Crew use recyclable materials?
Yes – J. Crew does offer eco-friendly materials. As of August 23, 2020, J. Crew was offering eco-friendly options on their website. See 1 review.
Does J. Crew offer wash & care instructions on their website?
Yes – J. Crew does offer wash & care instructions. As of August 23, 2020, J. Crew was offering wash & care guide on their website. See 1 review.
Does J. Crew offer vegan options?
Yes – J. Crew does offer vegan products. As of August 23, 2020, J. Crew was offering animal-free options on their website. See 1 review.
How does J. Crew's customer service rate against its competitors?
No – J. Crew does not offer customer service. We researched this on August 27, 2020, and at that time J. Crew was offering customer support. See 1 answer.
How much does J. Crew cost?
No – J. Crew does not price point. We researched this on August 28, 2020, and at that time J. Crew was ing price competitiveness. See 1 answer.
Marketing Programs
Does J. Crew use influencer marketing?
No – J. Crew does not do influencer marketing. We researched this on September 29, 2020, and at that time J. Crew was that do influencer marketing programs. See 1 answer.
Does J. Crew offer an affiliate program?
Yes – J. Crew does do affiliate marketing. As of May 22, 2019, J. Crew was that do affiliate marketing programs on their website. See 1 review.
Other Features
J. Crew eco-friendly?
Yes – J. Crew does offer environmentally conscious. As of August 23, 2020, J. Crew was offering eco-friendly on their website. See 1 review.
Has J. Crew taken concrete steps towards fighting racial injustice?
Yes – J. Crew does offer diversity commitment. As of August 23, 2020, J. Crew was offering commitment to racial equity on their website. See 1 review.
Does J. Crew support any charitable or humanitarian causes?
Yes – J. Crew does supports charitable causes. As of December 29, 2020, J. Crew was supportsing charitable cause support on their website. See 1 review.
J. Crew nurse discounts?
No – J. Crew does not offer nurse discounts. We researched this on August 23, 2020, and at that time J. Crew was offering nurse discount policies. See 1 answer.
J. Crew government worker discount?
No – J. Crew does not offer government worker discounts. We researched this on August 23, 2020, and at that time J. Crew was offering government worker discount policies. See 1 answer.
Does J. Crew use ethical practices?
Yes – J. Crew does support ethical practices. As of January 1, 2019, J. Crew was supporting ethical practices on their website. See 3 reviews.
More ways to save money at Jcrew.com
J. Crew coupons: J. Crew is currently running 20 active coupons which you can use for discounts on jcrew.com. Here are today's top J. Crew discount codes:
- Use promo code NEWYEAR: Up To 70% Off On Storewide at J. Crew – Copy & activate this code
- Use promo code CARDLOVE: 20% Off Storewide (When Using Store Card) at J. Crew – Copy & activate this code
- Use promo code QUICKDEAL: Extra 10% Off On Storewide at J. Crew – Copy & activate this code
- Use promo code BIGGER: 72% Off Sale Styles at J. Crew – Copy & activate this code
- Use promo code SUPERCOZY: 60% Off Clearance Items at J. Crew – Copy & activate this code
- Use promo code SALETIME: 40% Off Selected Items at J. Crew – Copy & activate this code
- Use promo code SHOPFALL: 40% Off Essential Styles at J. Crew – Copy & activate this code
- Use promo code EPIC: 30% Off Full-priced Styles at J. Crew – Copy & activate this code
- Use promo code FALLTIME: 30% Off Select Items at J. Crew – Copy & activate this code
- Use promo code HUGEDEAL: $20 Off On Women's (Minimum Order: $99) at J. Crew – Copy & activate this code
J. Crew free shipping policy: J. Crew offers free shipping to all customers on jcrew.com. Learn more at J. Crew's customer service page.
You can also find more apparel brands that offer free shipping, or use our free shipping finder tool to find even more stores that offer free shipping.
J. Crew student discounts: J. Crew does offer a discount for students enrolled in school at jcrew.com. Learn more at J. Crew's student discounts program page.
You can also browse more apparel brands that offer student discounts, or use our student discounts finder tool to find even more stores that offer discounts college and high school studnets.
J. Crew free returns & exchanges policy: J. Crew offers free returns and exchanges for orders placed on jcrew.com. Learn more at J. Crew's customer service and shipping policies page.
You can also find more apparel brands that offer free returns & exchanges, or use our free returns & exchanges finder tool to find even more stores that offer free returns & exchanges.
J. Crew official coupons page: J. Crew maintains their own official coupons & promotions page on jcrew.com. You can find the company's official list of discounts, sales, and offers on this page.
You can also find more apparel brands that offer their own official coupons pages, or use our official coupons page finder tool to find even more stores that offer official coupons pages.
J. Crew money-back guarantee: J. Crew offers a great money-back guarantee on jcrew.com. You can make any purchase and be guarantee your purchase price back if you're not satisfied on J. Crew's site or in-store.
You can also find more apparel brands that offer money-back guarantee, or use our money-back guarantee finder tool to find even more stores that offer money-back guarantee.
J. Crew payment methods accepted: In addition to credit cards, J. Crew also accepts the following additional payment methods on their e-commerce website:
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Rated 4.9 - 84 reviews
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About J. Crew
J. Crew is a large company operating the e-commerce site jcrew.com. J. Crew sells its products and services in the fashion retailers industry. J. Crew is a very active brand when it comes to discounting and offering promo codes. J. Crew has good ratings among shoppers on Knoji, with 84 ratings and an average rating of 3.9 stars. J. Crew scores very well compared to other brands in the fashion retailers industry, providing 41 e-commerce features to better serve its customers.
J. Crew's Review Scorecard
Shipping & Returns Policies
Free Shipping:
Yes
Our review: J. Crew offers free shipping on all qualifying orders. Get free delivery on your order from J. Crew, program exclusions apply. See details on their free shipping policy page. J. Crew free shipping policies review
Free Returns & Exchanges:
Yes
Our review: J. Crew offers free returns & exchanges for qualifying orders and customers, according to their free returns & exchanges policies. See policies and program details on their free return policies page. J. Crew free return policies review
International Shipping:
Yes
Our review: J. Crew offers international shipping for qualifying orders and customers, according to their international shipping policies. See policies and program details on their international shipping policies page. J. Crew international shipping policies review
Curbside Pickup:
Yes
Our review: J. Crew offers curbside pickup for qualifying orders and customers, according to their curbside pickup policies. See policies and program details on their in-store pickup page. Jcrew.com in-store pickup review
Ship to Store:
Our review: Our team is still researching J. Crew's ship to store options. Check back soon for update. Jcrew.com ship to store review
Payment Options
PayPal:
Yes
Our review: J. Crew accepts PayPal for qualifying orders and customers, according to their PayPal policies. See policies and program details on their PayPal support page. Jcrew.com PayPal review
Debit & Prepaid Cards:
No
Our review: It appears that J. Crew may not accept debit & prepaid cards currently. J. Crew debit & prepaid cards review
Google Pay:
No
Our review: It appears that J. Crew may not accept Google Pay currently. Jcrew.com Google Pay support review
Apple Pay:
Yes
Our review: J. Crew accepts Apple Pay for qualifying orders and customers, according to their Apple Pay policies. See policies and program details on their Apple Pay support page. J. Crew Apple Pay review
Amazon Pay:
No
Our review: It appears that J. Crew may not accept Amazon Pay currently. Jcrew.com Amazon Pay support review
Shop Pay:
No
Our review: It appears that J. Crew may not accept Shop Pay currently. J. Crew Shop Pay support review
Bitcoin:
No
Our review: It appears that J. Crew may not accept Bitcoin currently. J. Crew Bitcoin support review
Alipay:
No
Our review: It appears that J. Crew may not accept Alipay currently. Jcrew.com Alipay review
Pricing & Discount Policies
Official Coupons Page:
Yes
Our review: J. Crew offers their own coupons and promotions page on their website. Check the official J. Crew coupons page for the latest offers directly from J. Crew Jcrew.com official coupons page review
AARP Discounts:
No
Our review: It appears that J. Crew may not offer AARP discounts currently. Jcrew.com AARP discounts review
Military Discounts:
No
Our review: It appears that J. Crew may not offer military discounts currently. J. Crew veteran's discount policies review
Student Discounts:
Yes
Our review: J. Crew runs a student discount program for current students. Save up to 40% on J. Crew through their student discount program. Program details are available on their student discounts page. Jcrew.com student discounts review
Price Matching:
No
Our review: It appears that J. Crew may not offer price matching currently. Jcrew.com price adjustment policies review
Birthday Discounts:
No
Our review: It appears that J. Crew may not offer birthday discounts currently. J. Crew birthday discount policies review
Senior Discounts:
No
Our review: It appears that J. Crew may not offer senior discounts currently. J. Crew senior discounts review
Teacher Discounts:
Yes
Our review: J. Crew offers special pricing and coupons for teachers and educators. Get freebies, special coupons, and save up to 30% on purchases for teachers at jcrew.com. See program details on their educator discounts page. J. Crew teacher discounts review
Outlet Stores:
Yes
Our review: J. Crew offers outlet stores for qualifying orders and customers, according to their outlet stores policies. See policies and program details on their availability of outlet stores page. J. Crew availability of outlet stores review
Rewards Programs:
Yes
Our review: J. Crew offers rewards programs for qualifying orders and customers, according to their rewards programs policies. See policies and program details on their rewards program page. J. Crew rewards programs review
Front-line Worker Discounts:
Yes
Our review: J. Crew offers front-line worker discounts for qualifying orders and customers, according to their front-line worker discounts policies. See policies and program details on their essential worker discounts page. Jcrew.com front-line worker discounts review
Competitor Coupons:
No
Our review: It appears that J. Crew may not accept competitor coupons currently. J. Crew competitor coupon policies review
Coupon Stacking:
No
Our review: It appears that J. Crew may not allow coupon stacking currently. Jcrew.com coupon stacking policies review
Wholesale Purchasing:
No
Our review: It appears that J. Crew may not offer wholesale purchasing currently. J. Crew wholesale purchasing review
Sales Events:
Yes
Our review: J. Crew runs a clearance and promotions page on their website. Check the official J. Crew sales page for the latest discounted prices and sales directly from J. Crew J. Crew sales and promotions review
Black Friday Ads Page:
Yes
Our review: J. Crew offers Black Friday Ads Page for qualifying orders and customers, according to their Black Friday Ads Page policies. See policies and program details on their Black Friday Ads Page page. J. Crew Black Friday Ads Page review
Cyber Monday Sales:
Yes
Our review: J. Crew offers Cyber Monday sales for qualifying orders and customers, according to their Cyber Monday sales policies. See policies and program details on their Cyber Monday page page. Jcrew.com Cyber Monday sales review
Customer Service Features
Gift Cards:
No
Our review: It appears that J. Crew may not offer gift cards currently. J. Crew gift cards review
Money-back Guarantee:
Yes
Our review: J. Crew offers money-back guarantee for qualifying orders and customers, according to their money-back guarantee policies. See policies and program details on their money-back guarantee policy page. J. Crew money-back guarantee policy review
Loyalty Programs:
Yes
Our review: J. Crew offers loyalty programs for qualifying orders and customers, according to their loyalty programs policies. See policies and program details on their loyalty programs page. J. Crew loyalty programs review
Live Chat:
Yes
Our review: J. Crew offers live chat for qualifying orders and customers, according to their live chat policies. See policies and program details on their live chat support page. Jcrew.com live chat review
Order Changes/cancellations:
No
Our review: It appears that J. Crew may not allow order changes/cancellations currently. J. Crew order changes/cancellations review
Order Tracking:
Yes
Our review: J. Crew offers order tracking for qualifying orders and customers, according to their order tracking policies. See policies and program details on their order tracking support page. Jcrew.com order tracking review
White-glove Delivery:
No
Our review: It appears that J. Crew may not offer white-glove delivery currently. Jcrew.com white-glove delivery review
Contact Information:
Yes
Our review: J. Crew offers contact information for qualifying orders and customers, according to their contact information policies. See policies and program details on their contact information availability page. J. Crew contact information review
Social Media Pages:
Yes
Our review: J. Crew offers social media pages for qualifying orders and customers, according to their social media pages policies. See policies and program details on their social media presence page. J. Crew social media presence review
Financing Options
Affirm Financing:
No
Our review: It appears that J. Crew may not accept Affirm financing currently. J. Crew Affirm financing support review
Afterpay Financing:
No
Our review: It appears that J. Crew may not accept Afterpay financing currently. J. Crew Afterpay financing review
Klarna Financing:
No
Our review: It appears that J. Crew may not accept Klarna financing currently. Jcrew.com Klarna financing support review
Sezzle Financing:
No
Our review: It appears that J. Crew may not accept Sezzle financing currently. J. Crew Sezzle financing review
QuadPay Financing:
No
Our review: It appears that J. Crew may not accept QuadPay financing currently. J. Crew QuadPay financing review
Splitit Financing:
No
Our review: It appears that J. Crew may not accept Splitit financing currently. J. Crew Splitit financing review
Bread Financing:
No
Our review: It appears that J. Crew may not accept Bread financing currently. J. Crew Bread financing review
Layaway Programs:
No
Our review: It appears that J. Crew may not offer layaway programs currently. Jcrew.com in-store layaway review
GreenSky:
No
Our review: It appears that J. Crew may not accept GreenSky currently. J. Crew GreenSky review
Snap Finance:
No
Our review: It appears that J. Crew may not accept Snap Finance currently. J. Crew Snap Finance review
Four Financing:
Our review: Our team is still researching J. Crew's Four financing support. Check back soon for update. Jcrew.com Four financing review
Website Features
Website Security & Privacy:
Yes
Our review: J. Crew offers website security & privacy for qualifying orders and customers, according to their website security & privacy policies. See policies and program details on their website security & privacy policies page. J. Crew website security & privacy review
Marketing Programs
Influencer Marketing:
No
Our review: It appears that J. Crew may not do influencer marketing currently. Jcrew.com influencer marketing programs review
Affiliate Marketing:
Yes
Our review: J. Crew does affiliate marketing for qualifying orders and customers, according to their affiliate marketing policies. See policies and program details on their affiliate marketing programs page. Jcrew.com affiliate marketing programs review
Contact J. Crew
- J. Crew Better Business Bureau rating
- J. Crew customer service & FAQ page
- J. Crew on Facebook
- J. Crew on Google+
- J. Crew Hoover's business profile
- J. Crew Instagram page
- J. Crew LinkedIn profile
- J. Crew Pinterest feed
- J. Crew shipping policies page
- J. Crew on Twitter
- J. Crew Wikipedia profile
- J. Crew on YouTube